What Clients are Saying....Dr. Malvern C. Holland, Ed.D., Licensed Psychologist said: Jason Whitehead and Alexis Abalos provided exceptional service and attention to our concerns. They were always available and actively involved in providing financing for our new property. There are no superlatives to explain their skills, professionalism, and attention to our financing concerns and the intrinsic anxiety involved in such process as purchasing a home. I recommend them without hesitation as THE people to handle your next mortgaging needs.
Emma Morrison said: JasonWhitehead and Alexis Abalos are very knowledgeable, courteous, and helpful. They were able to get my loan in a short period of time which I appreciate very much. Hi Jason, thanks so much for getting my loan through so quickly. I do appreciate all the work you did on my behalf, especially with a new baby and little or no sleep for you. Great job!!! And very little work on my part. Sincerely, Emma
Corey Bystedt said: Jason Whitehead and Alexis Abaos were very knowledgeable of the loan products and processes. They let us know up front what to expect and the timing involved. The whole loan process went very smooth. I would definitely recommend Jason and Alexis to anyone looking for a home mortgage.
Tanisha Butcher said: Jason Whitehead and Alexis Abalos were very professional and helpful through whole process. They took over my file after months of me working with another broker, and ran with it. They kept me informed through out the process and went above and beyond the call of duty. I would most definitely refer Jason Whitehead and Alexis Abalos to others in the need of purchasing or re-financing a home.
Yaritza Santiago said: I was very satisfied with the service Kristen Nicholl provided us when buying our home. As a 1st time homebuyer, I was naive to the loan process and I quickly found out how overwhelming it could be. Kristen was very friendly, patient and walked us through the entire process. She was also very thorough and made herself availble to answer any questions we had. She worked well with my real estate agent and I felt they had our best interest in mind. But most importantly she got us a great loan! I'm sure a lot went on "behinde the scenes" but I never saw her sweat.
Bob Hunt said: Our overall experience with West End Mortgage was outstanding. We especially appreciated Jason and Alexis's experience and insight into the documentation normally required by banks, averting any last minute surprises or scrambling when our application went forward. Jason Whitehead and Alexis Abalos did a great job securing our loan for an investment property in San Diego! They located an excellent finance rate and expertly packaged our loan application complete with all required documentation. We closed on time with minimal closing costs, due largely to Jason and Alexis's experience and diligence. We would highly recommend Jason, Alexis, and West End Mortgage for anyone looking for a real estate loan.
James Ruchlewicz said: Out of all the people involved in this refinance (including escrow employees), Jason Whitehead and Alexis Abalos were the ONLY people to maintain extremely high standards and behavior during the entire process. They were the only professionals of the bunch. Jason and Alexis are true professionals who will deliver the best loan that you can qualify for. This is my second loan with Jason and Alexis and I am looking forward to doing my next refinance with them.
Kathy Higgins said: Kristen Nicholl did a superb job! Her attention to detail is awesome and she responds immediately to all my emails/calls. I have very high expectations of people that work for me, and I have to say Kristen meets them every time!
Darnell Alvarez said: I would definitely recommend Kristen Nicholl to my friends and family. Such good service does not go unnoticed. Kristen's enthusiasm, commitment and professional manner helped me in making such a big decision. Job well done and keep up the good work.
Claudia Baker-Fortiner said: Buying real estate in these hard economic times is a challenge at best. Jason worked diligently to make the mortgage process as seemless as possible. He kept me informed and up to date on the progress of my loan processing. And I am extremely satisfied with the results and the service he provided.
Lou Kelly said: Jason Whitehead and Alexis Abalos were very competent and capable. They were enthusiastic and driven to success.
Christina Kenner said: Jason Whitehead and Alexis Abalos are amazing. They never gave up on me and my desire to refinance. We hit some bumps in the road and htey were positive and looked for ways to move forward. They kept me well informed all along the way. They were real "hand holders." I am so glad that my friend recommended him them to me and I have since recommended 3 people to Jason and Alexis. Jason and Alexis's personal service was outstanding. I am so excited that I now have one great loan and no debt. Thank you Jason and Alexis!!!!
Casey Carlos said: Kristen Nicholl was a true diamond in the rough!! She made buying a house so easy!! Not only did we think she was great, but the realtor who sold the house commented on how "on the ball" she was!!
Steven Cornelius said: Kristen Nicholl provided professional, knowlegable, friendly and timely service to us when we refinance our home in Rancho Bernardo. She kept us apprised during each step of the process and the tools she used to allow us to complete the loan process were easy, efficient and effective to use. We would use Kirsten again in the future should the need arise.
Alysia Hawkins said: Jason Whitehead and Alexis Abalos were tremendous in their communications - they let me know immediately as soon as they had updates, and I felt very well informed and prepared. They took the time to explain the complexities of the loan information, patiently, even though it was my first time and I had very little knowledge. They were very savvy about the process and very intelligent about helping me make good decisions - and I feel that they worked to ensure my best outcome with my loan and purchase. I had a great experience! Your office was also very polite and professional both when I came in and when I called, which I very much appreciated. Buying your first home is a scary and intimidating process, and having someone who is kind, patient, professional, intelligent, and savvy makes it such a good experience. I would highly recommend Jason and Alexis to a friend, family member, or colleague.
Mike Estrin said: Jason Whitehead and Alexis Abalos made a home purchase as painless as anyone could. They were quick to return phone calls, answer questions and seemed to work tirelessly on closing the loan. Jason and Alexis's communication with all parties was tremendous. They came through when others weren't even willing to try.
Candace Motta said: Jason Whitehead and Alexis Abalos are very knowledgable and helpful. They answered all my questions thoroughly and guided me in the right direction.
Shannon Hipperson said: The service that Jason Whitehead and Alexis Abalos provided was excellent! They provided great customer service, always kept me informed of what was going on, and completely made home buying easy! Thanks again! My mind was at ease knowing I had someone doing the hard part!
Don Mulgannon said: Your service was above my Credit Unions. I always received prompt responses whenever I had questions or needed documents. I was amazed at the speed at which I was able to close escrow. I was trying to meet the deadline for first time home buyers credit. Jason Whitehead and Alexis Abalos really came through and were able to push the paperwork and get the documents to the recorders office the same day. Thanks.
Yuan Zhuang said: I recently purchased a property and I am highly satisfied with Jason Whitehead and Alexis Abalos. I will recommend West End Mortgage Group to my friends and family members.
Oren Rikin said: I was very satisfied with the way Charman Wilson handled this transaction from the day I first contacted her to the day the escrow was closed. As a first time buyer, Charman's high skills, professionalism, and tons of patience, made me feel very comfortable. She always returned my calls at a timely manner and had the patience to explain me each and each stage. I'm definitely going to recommend her service to anybody on the need of a mortgage service. Oren Rikin NY
Ilse Savelli said: I am highly satisfied with the service and level of professionalism from Mirna Rios. I look forward to referring my friends and family members to her when they need a home loan.
Angela Shiao said: Jason Whitehead and Alexis Abalos were timely in getting questions answered; worked tirelessly in getting loan approval ; focused on problem solving; detailed in meeting requirements of lender and borrower; courteous under pressure ; professional in approach
Overall Jason and Alexis get the job done and keep their word.
Debbie Toon said: Jason Whitehead and Alexis Abalos were superb loan officers. I was purchasing an investment property and they helped find me a loan that greatly increased my annual return on the property. They are very knowledgeable about which banks provide the best loans for each circumstance and has the ability to work with many different lending institutions. My loan was completed very quickly in a very professional manner. I am completely satisfied with the service I received and will definitely utilize Jason and Alexis on my next loan.
Phisey Kim said: I will definitely recommend and use Jason Whitehead and Alexis Abalos again for a home loan. Overall, I was highly satisfied with their service.
Christopher Kofoed said: Jason Whitehead and Alexis Abalos were extremely knowledgeable and worked hard to get me the best rate possible as well as promptly returning phone calls and emails with clear answers to my questions.
Aileen Ferry said: Jason Whitehead and Alexis Abalos were very helpful and knowledgeable. They did all they could to get the job done.
Dan Connolly said: Thanks, Jason Whitehead and Alexis Abalos. You made sure that this deal went through on time and in fact, ahead of schedule. It was not a straight forward situation, but you made it happen.
Susan Bohlander said: Kristen Nicholl is the consumate professional. She knows her field inside and out and was able to help us through some challenging issues. She kept us up to date at every turn and was willing to go to extra lengths to see that we got the loan we needed and were comfortable with the process.
Give that girl a raise!!! :)
Katherine Malone said: Jason Whitehead and Alexis Abalos were able to package and deliver a loan in under two weeks, a miracle in the current banking climate. They were extremely professional and efficient, providing a mortgage with a very low interest rate, low fees, and extraordinary turnaround. I would not hesitate to recommend them to any prospective buyer, and would seek his expertise in the future with any real estate transactions I might pursue. This has been an amazingly positive experience, in stark contrast to my very negative interactions with other lending officers.
Lamonte Cornelius said: I worked with Jason Whitehead and Alexis Abalos. They are very professional and knowledgeable. I had doubts about being financed and thought I would not be able to but they found a way to get it done. What I'm most happy about is that the whole time I was stressing out they kept their cool and always was very confident in their own abilities. Jason and Alexis are very good brokers and I will refer them to anyone who is looking to purchase a home.
Susan Kutches said: Jason Whitehead and Alexis Abalos know what they are doing; confident. They are easy to work with and available to talk to.
Marvin Meredith said: Superior level of communication and top notch overall performance which resulted in the Best Loan with the Best Rates! Definetely will be my next Lender in future Real Estate purchases. Thank you Jason Whitehead and Alexis Abalos.
Brian Roberts said: I was highly satisfied with West End Mortgage Group. Jason Whitehead and Alexis Abalos went well above to make sure my phone calls were returned. Overall, it was a smooth process. They came through where other brokers couldn't.
Terri Otto said: Jason Whitehead and Alexis Abalos helped us with a very complicated purchase. In this difficult lending environment, every step of the process was more complicated and challenging than the last. They cleared every hurdle for us.
Casey Long said: Kristen Nicholl was very responsive and helpful during the entire process. I would definitely work with her again!
Brian Long said: Kristen Nicholl was great. She worked very closely with our real estate agent behind the scenes and had things prepared and delivered before we asked. I would definitely use her again.
Rick Rowland said: Kristen Nicholl was the most knowledgeable and customer service friendly person I have dealt with in a long time. She was honest and professional during the whole process. I will do business with her again.
Christine Turnquist said: My mortgage consultant did an excellent job! He got me the best interest rate of all the mortage companies I got quotes from. He was very knowledgable, gave personal attention to my needs and answered all of my questions. I would definitely recommend him to my friends for their future needs. Thank you Jason Whitehead and Alexis Abalos.
John Blair said: Thanks so much Jason Whitehead and Alexis Abalos- you were great and quick to respond throughout the process!
Philip Koo said: I highly recommend working with Jason Whitehead and Alexis Abalos. They know what they are doing and made my refinancing process a very enjoyable process. Jason returned my email and phone calls promptly. I also enjoyed working with his team, the appraiser, and the notary person (Mike Conrad).
Linda Gallo said: From start to finish, Jason Whitehead and Alexis Abalos made the experience easy: counseling us on options, working with us exhaustively to find the most cost-effective mortgage plan possible, and staying in close communication throughout the entire process. We are very happy we worked with West End and with Jason and alexis and would definitely encourage our friends to do the same.
Steve Harris said: I was very satisfied with Charman Wilson. She went well above to make sure we knew all the available loan products and was excellent in communicating with us throughout the escrow process.
A.M. Ficici said: It was great working with Jason Whitehead and Alexis Abalos. They are very professional and responsive and did an excellent job getting my loan approved and helping close the deal in a timely manner.
Albert Directo said: Kristen Nicholl, thank you for all the hard work you put in for me! Your professionalism was exemplary and I could not ask for more - you went above and beyond my expectations. I really appreciate your time and patience in addressing any questions or concerns I had, as well as the clarity with which you answered those questions. Your diligence and timeliness made for a very smooth (and pleasant) transaction.
Best Regards,
Albert D.
Dave Lopez said: Kevin Phillips is an outstanding loan consultant. From our first contact, his efforts to get me a loan were exemplary. Despute numerous setbacks, Kevin kept the ball rolling throughout the process and we were able to close near the time limit that was imposed by the seller. He is very professional, very savy, and very knowledgeable about the process. He is also persistent. He will not take no for an answer, and in these times, that persistence is an extremely valuable quality. Kevin also knows the ins and outs of the San Diego real estate market. Unlike some banks, who rely on a computer to make decisions and formulate opinions about the feasibility of a loan, Kevin knows exactly what is going on, and will know exactly what it will take to get a loan funded.
Craig Rustad said: As usual, the loan closed without any problems. I have recommended you, Jason Whitehead and Alexis Abalos, to several friends and family. What I appreciate most is the excellent communication and the fact that there have been no surprises.
Nicolas Correa said: I am highly satisfied with Mirna Rios and her level of performance on my home loan. I would definitely recommend her to my friends and family members.
Catalina De La Calzada said: Jason Whitehead and Alexis Abalos are very professional in dealing with us with regards to the processing of our mortgage loan. They updated us on every little detail. My husband and I will give them a rating of excellent.
Heather Hollingsworth said: Kristen Nicholl's expertise was critical in getting my home. She worked with the sellers and escrow despite their many mistakes, and pushed hard throughout the entire process to help me get into my home as soon as possible. I am a young, non-financially savvy, first time home buyer and I had a lot of reservations about taking on such a big risk. She explained things to me in a way that made sense, and helped me make decisions that were right for my lifestyle. She communicated by email and phone, helped me stay organized, and even stayed in communication while she was on vacation. She helped my best friend get her first home as well, and we both highly recommend her.
Sarah Johnson said: Kevin Phillips stepped in during a time of "crisis" after Bank of America failed to approve my loan. Kevin was kind enough to take on my loan and see it through to the end unlike my previous Mortgage Broker with B of A.
Gregory Bolian said: The short sale process was a nightmare and rather confusing for a first time home buyer. Kevin Phillips ensured that deadlines were met and that I got the lowest rate.
Karen Ann Mabesa said: I got a great loan and Jason Whitehead and Alexis Abalos responded to my questions and concerns quickly.
Romeo Trevino said: Olimpia Topete always did what she said she was going to do. She is really good at paying attention to detail and she recognizes people with a great sense of humor. Olimpia Topete is not the kind of person who wants the biggest piece of the pie possible but the kind that makes more pie for everyone to enjoy.
Jeremy McDougald said: Jason Whitehead did what I did not think was possible; three other lenders could not fund my loan, but he did... AMAZING!
Sarah Pfeffer said: Scott Evans and his team were very helpful and on top of everything during my buying process. I would recommend them to all of my friends and family. I bought a short sale which took several months to finally close and they responded to everything very quickly and efficiently when required. Everyone was very professional and it was a pleasure to work with Scott and his entire team. I know they worked hard to get me into the condo I wanted and I really appreciate their time and effort that went into accomplishing that. I am completely satisfied and extremely happy with my new home and it's all thanks to them!!
Johnathan Todd said: Excellent service from Jason Whitehead and Alexis Abalos. They always responded to emails or voicemails in a very timely manner. I never felt out of the loop. Their attention to my specific needs and communication was well above-average.
Michelle Hollenbeck said: Scott Evans was very knowledgable about all of the options available to me. He was honest and straight forward and stuck it out with me even though it took over a year for me to find my home. He was always available to answer questions and was patient in doing so.
Josh Boen said: Jason Whitehead and Alexis Abalos did a fantastic job assisting us throughout our home buying process. He was very accessible to us and always available to help and answer questions.
Katie Carlson said: We couldn't have been happier with Kristen Nicholl. She went above and beyond our expectations and represented us in the professional and educated manner we were looking for and hadn't found with our previous lender. We would HIGHLY recommend Kristen to our closest family and friends. We just had a great experience and can't thank you enough for making it all happen as seamlessly as possible. We appreciate your professionalism so much and have to say that it seems you know your craft exceptionally well. Well done!
Jose & Andrea Garcia said: Elijah Orozco went above and beyond our expectations. His patience and guidance were greatly appreciated during this gut wrenching process.
Theresa Weed said: Elijah Orozco was very knowledgeable and helpful during the process and was very good at keeping me informed of the process as we went along.
Andrew Lathom said: Kristen Nicholl exudes pure unadulterated professionalism. She was, during every phone call, during every meeting, throughout the entire process very amiable and was extremely helpful. Whenever I had a question or became confused about a situation, Kristen Nicholl answered each question and explained each procedure very thoroughly and in a manner which I could understand. I have already referred her services to all of my friends, colleagues, and constituents. If this were a classroom she would have received an A+. If this were a battle she would have received the medal of honor. If this were a sporting event she would have earned the MVP award. West End Mortgage is fortunate to have such an outstanding, energetic, and knowledgeable employee.
Matt Millus said: Kristen Nicholl was very organized and took the time to explain the process and answer all of my questions. She also kept me well informed every step of the way and promptly returned my phone calls and responded to my e-mails. I would recommend with complete confidence Krsiten Nicholl and West End Mortgage Group to anyone looking to purchase or refinance property.
Lee Wessel said: I recommend Greg Wynn without the slightest reservation or hesitation. He is knowledgeable, efficient, reliable and a very good communicator. Working with him to re-fi our house during this frustrating time of incredibly comprehensive requirements for documentation and its resultant voluminous paperwork was nothing short of a pleasure.
Trent Vorse said: I cannot tell you how pleased and happy I am with Charman Wilson's skill as a mortgage consultant. She made the trials and tribulations of home buying a smooth and easeful process. I have already passed on her information to several friends to contact her when they are ready to buy a home. I would like to convey many heart felt thanks for her diligence in my ability to own my own home.
Wayne Rianda said: Kristen Nicholl is one of the most efficient, knowledgeable and responsive business women I have had the pleasure of working with on a real estate transaction. I trust her to secure the best loan rate and I know I can count on her to clarify any issues or questions that arise.
Bryan Fuller said: Greg Wynn was great. Very easy to deal with and helped me out with everything I needed to get the loan approved. I would recommend Greg to anyone and definitely do business with him again.
Tricia Wynn said: This was the second time this year that I tried to refinance - it fell through the first time. Greg Wynn was incredibly helpful and walked me through the process. He was successful in getting me a loan at a much better interest rate and saving me thousands of dollars on my loan. I really appreciated the highly personal service and attention I received. I have already recommended several family members and friends contact him.
Toufike Kanouni said: In the past six months, my wife and I were looking at different properties, from lofts to houses. Prices ranged from $100,000 to $425,000 and Elijah Orozco was always supporting us, generating good faith estimates and offering different types of loans. We bought our property at a short sale and getting a loan on our occupancy complex is very challenging. West End Mortgage Group made it simple and closed early within a week or two. Thank you Elijah and all your partners!
Travis Bottalico said: I knew next to nothing coming into the whole home buying process. West End Mortgage Group and Scott Evans handled everything for me in an efficient manner and made everything as easy as possible. I would recommend them for sure.
Khadija Basir said: Charman Wilson was truly instrumental in securing my loan with the best interest rate to fit my budget. There was no problem or issue that she could not resolve quickly. Thanks again for your hard work and dedication to keeping me informed of escrow changes or updates!
Kyle Kolbold said: Kristin Bursian is a superstar mortgage consultant and is completely dedicated to excellent service throughout the entire loan process. She is a proven leader in the industry and is exceptionally knowledgeable in her business. Anyone looking for a mortgage loan in this dynamic real estate market should definitely consider Kristin for their loan needs.
Kahl Goldfarb said: Kristin Bursian was great to work with. She was able to almost predict the rate changes. She kept me calm when I wanted to lock in at a certain rate and she suggested that I wait. I am glad that I listened because rates went down and we locked. I was able to get a great rate with no points. My previous mortgage consultant couldn't come close to the same rate with no points. Kristin was very nice as well. I will continue to recommend her to anyone who needs a loan.
J.D. said: Kristen Nicholl was very easy to talk to. She kept me informed and walked me through the entire process from our first phone call. She also reviewed it again when we met in person. This was very reassuring as my pervious experience with a lender was very frustrating. I appreciate that Kristen recognized that I was a first time home buyer and adjusted her communication accordingly. I really enjoyed working with Kristen. She kept me well updated throughout the entire process.
Kyle O'Brien and Angela Mcvicker said: As first-time home buyers, Kristen Nicholl was a dream. She explained every part of the arduous home buying process in terms we could understand, got us an incredible APR and never stopped fighting for us when the going got tough with the title company. Kristen was also charming and funny on top of being great at her job - we enjoyed our mettings with her and always left happy. We would definitely recommend her in the future. We'er inviting her to our upcoming open house!
Melissa Callahan said: Kristin Bursian was absolutely fantastic and we will recommend her to anyone who needs a mortgage consultant. She is extremely knowledgeable and able to translate all mortgage language into layman's terms which made the process easy for us to follow and understand. We had a ton of questions along the way and Kristin always made herself available to us - day or night. She was a joy to work with.
Brian & Andrea Ruchlewicz said: Jason Whitehead and Alexis Abalos had excellent communication with us, both phone and email. We had a great experience. They got the job done!
Lindsay Kanarvogel said: Scott Evans and his associates were very diligent in staying on top of the short sale process and they were very efficient in getting the loan process completed. Thanks!
James Birdsong said: West End Mortgage Group was recommended to me by a family member. Once I made the call to Jason Whitehead and Alexis Abalos, that's pretty much all I did - oh, I filled out a few forms. But I pretty much sat back and let him take care of everything. The escrow agent came to us, took very little of our time and that was about all we did. I am extremely pleased with the level of service at every step of the process. My hat is off to a fine company - and mortgage brokers, Jason and Alexis.
Joe & Mindy Janzer said: Kristen Nicholl, thank you for everything! It was tough working with Wells Fargo but you did a great job. I really appreciate all you did especially during my surgery, recovery, and getting together with our accountant. - you went above and beyond! Thanks again.
Meghan Cantillon said: I had a great experience with Scott Evans and his team; Randy and Kristen. They were all very professional and helpful. They were very efficient in getting my FHA loan approved which I understand can be difficult. They were always prompt in returning my calls and emails. I would highly recommend them in the future. Thanks!
Michael Jones said: Very attentive to the customer! Scott Evans was patient and explained everything in detail.
Judy Bishop said: It's rare to find the level of service that I experienced with Kristen Nicholl. She was on top of things 24/7 and always with a smile even during the most stressful times. When there were road blocks, she knew the detour to follow. I have already recommended her to someone very special, my daughter.
Carole Massey said: Scott Evans saved me $150 per month on an existing low rate mortgage for a second home. He is easy to work with and has a highly professional team. Thanks for an unexpected lower rate and monthly savings on my existing loan. Great follow-up!
Michelle Hays said: This was the first home that my husband and I bought so we were new to house hunting, loan hunting, etc. Scott Evans was referred to us by our CPA of 18 years. We liked him from start to finish. We never felt unimportant or ignored. I did ask lot's of questions which were answered promptly and in a manner that made me feel at ease. There were some bumps in the escrow time period that were not caused by West End Mortgage Group, Scott, or his team but Scott handled them and got us our home. Scott did everything he promised and more. We are 100% pleased and my family, friends, and co-workers have heard all about West End Mortgage Group and I am sure some of them will be calling.
Adoracion Kalambakal said: Jason Whitehead was very professional and worked very fast to get my loan approval. I understand from my real estate broker that he was ready to close escrow in one weeks' time! I have no hesitation recommending him and his team to others.
Denise Keller said: I have known Kristen Nicholl for many years and have had the privilege to work with her on many occassions. When my husband and I decided to buy a home, Kristen was there for us every step of the way. She is an amazing, articulate, smart as a whip professional who always does what she says and delivers incredible service. I have and will continue to recommend Kristen and West End Mortgage Group to all my buyers. I am proud to be affiliated with such a consumate professional!
Kartik Trivedi said: Exceptional service, guaranteed results. I would be happy to do more business and recommend my friends to Scott Evans and Randy Foja at West End Mortgage Group.
Katie Slack said: Kristen Nicholl was awesome! She was very knowledgeable, helpful, and responsive to all of our needs - and did everything with a smile. I would use her again and recommend her to anyone I know.
Lauren Queen said: I could not have been more satisfied with West End Mortgage Group and Scott Evans. As a first-time homebuyer, I had a lot of questions and uncertainty throughout the process, but Scott and his team were readily available for all questions and concerns that I had. They exceeded all timelines and expectations of all parties as well as locked in my interest rate at exactly the best time during my escrow - no accident, I assure you. Thank you Scott and team!
Christian Appendini said: Mirna Rios was a great broker. All her suggestions were accurate. She was always there when we needed her, always returned phone calls, and always had an accurate answer to all of my questions. She performed even functions that I believe to be beyond her responsibilities in order to make the transaction smoother. I definitely recommend Mirna Rios as a loan broker if you want a smooth deal, great attention, and the best recommendations about how you should proceed.
Ricardo Carion said: Having been a first time home buyer, we were nervous about being victims of a sca, or receiving a bad deal. After meeting with Kristen Nicholl, I knew we were in good hands. Kristen was able to make a dream come true and at the same time, receiving an awesome interest rate! We highly recommend Kristen to anyone who is looking for an honest and dedicated loan specialist who will work hard in achieving your goals. Thank you so much Kristen!
Ben Vondrak said: Scott Evans was very professional and prompt to complete all tasks. They were a pleasure to work with and the candor gave a breath of fresh air in the home buying experience.
Nina Patterson said: Working with Kristen Nicholl was a wonderful experience. She had full knowledge of the housing market and she stayed in constant contact with me from the first day I sat in her office until I closed escrow on my new home. I guarantee that anyone who has Kristen Nicholl as their consultant will not be disappointed. It was a pleasure working with her and I wish her the best in life and business.
Marta Panyard said: My real estate agent recommended Kristen Nicholl and I am so glad she did! Kristen is very professional and at the same time, she is someone that you think could become a friend. Her communication was excellent! I would highly recommend Kristen to anyone in need of a mortgage broker. She made the whole experience better. Thank you Kristen!! It was a very smooth transaction.
Rey Soriano said: Kristin Bursian did an amazing job walking me through my first home purchase. She was always available to answer questions clearly and concisely. Kristin made me feel important and comfortable in a sometimes intimidating process!
Michele & Van Wong said: Kristen Nicholl was very knowledgeable about our loan options and was able to help us through any sticky situations. She communicated with us in a timely manner through email and by phone. She was able to keep us informed about escrow progress even when our real estate agent was unavailable. She made us feel secure in the process and not uneasy.
Phillip Rabourne said: Kristen Nicholl is very knowledgeable, friendly, and customer-oriented. She explains the process and your options in terms you can understand and communicates on regular basis. Most importantly, she gives you the sense that your needs are a priority to her regardless of her current work load.
Pravar Srivaastava said: My whole home buying experience became so easy due to West End Mortgage Group and especially Kristen Nicholl. She was on top of everything and continuously updated. She understood my financial requirements and guided me through the best product available in the market. She gave me the best options that fit my budget.
Don Watkins said: Kristen Nicholl was extremely knowledgeable and informative regarding all aspects of the escrow process. I would be very happy to work with her again and would highly recommend her to friends and family. I felt that the service provided was oustanding.
Kai Post said: Elijah Orozco and Scott Evans know the downtown market and mortgage products like no other and they made it fun for me to figure it out! Elijah and Scott rock!
Jason Bohager said: I just want to extend a huge thank you to West End Mortgage Group, Scott Evan's team, and my agent, Lydia Hwang. The nightmares told to me of buying a home simply never came to fruition. My purchase and escrow was virtually pain-free! I would do it again. It was that easy! I would definitely recommend my family and friends. West End made it happen for me!
Ramona Orga said: The refinancing process was very easy thanks to Charman Wilson. She really knows her stuff.
Gary Jorgensen said: Kristen Nicholl made the entire process totally painless. She knew what was available and what would work best, was very communicative, and streamlined the process. It was completely simple from our perspective. Everyone involved was very professional and knowledgeable. I would come back again without having to think about it.
Nicholas Irwin said: Kristin Bursian's dedication to get the job done was impeccable. Her exceptional persistence throughout the escrow achieved rock-bottom rates. Without her relentless perseverance, I still wouldn't have a clue on how the loan process is accomplished. Now that I'm in my bachelor pad, I look back and notice the hard work and attentiveness Kristin put into this process. All I can say is thank you.
Mark & Laurie Knodle said: They have gone out of their way several times to accomodate our needs and are so quick to respond and act on our behalf. We appreciate this kind of customer service!
Stacie Rammelsberg said: Charman Wilson at West End Mortgage Group was an asset to our home purchase who went above and beyond my expectations. She was extremely attentive and always straight forward with information concerning our loan. I always felt like my husband and I were a priority and I truly appreciate all of the hard work Charman put forth on our behalf. I would highly recommend her!
Rick Perry said: Elijah Orozco guided me through the process flawlessly. He answered every question promptly. He explained details patiently in every day language. The bottom line - I will seek out Elijah for all future transactions.
Shlomo Mashiah said: We felt confident with your (Scott Evans) knowledge of refinancing our condo at the Pinnicale Museum Tower downtown San Diego. We would definitely recommend you to our friends and family.
Todd & Megan Sayles said: Jason Whitehead was fantastic! He was the one who came to us and asked us if we wanted to refinance; we had thought that it was too early to do so buthe quickly told us that it would save us money. Jason asked us what rate we were looking for. He kept us informed as the rates approached that value, and before we jumped at the rate we wanted, he told us to wait a few more days for even a better rate. I'll let all my friends who are looking to refinance go to Jason.
Kyle Menzies said: Alicia Pina went above and beyond! She was kind and helpful and it was never a hastle for her. I would feel confident referring my friends and family members because of the excellent service.
Mark Kruse said: Scott Evans has the ability to close those hard deals that are so common in this current market. You will not find a more knowledgeable broker on current market trends and directions.
Teena Singh said: I have a busy job and I really appreciated having Kristen Nicholl available through email if I had a question. She was prompt and it was helpful that she provided a letter to support my purchase.
Barabara Letton said: Charman Wilson, you were a calm voice in all the ridiculousness of the process. You went above and beyond in an unexpected and frustratingly lengthy process. Thank you for everything (including the produce store recommendation)! Charman was meticulous and personable at all times. She was very patient with my lack of knowledge.
Ruel Macaraeg said: Jason Whitehead and Alexis Abalos of West End Mortgage Group are experts in their industry. I felt confident that I was getting high quality service and a loan that was competitve. I whole-heartedly would recommend their services to friends and family.
Miguel Reyes said: Scott Evans was very diligent and honest during the lending process. He was proactive in seeking a win-win solution with a potential problem. I would highly recommend West End Mortgage Group and Scott Evans.
Susan Steen said: Scott Evans and West End Mortgage Group were all efficient and kept me informed at all times. Professional, knowledgeable, and acted quickly ... no "wait and see." I got service at all hours. My phone calls never went to voice mail even at 7:30 in the morning. PS: They all took time to "educate" me on the loan process, etc. Thanks!
Tina Jones said: Jason Whitehead and West End Mortgage Group delivered a great rate and were very easy to work with. He did everything he could to save us money and close on time.
Elvira Mitchell said: Jason Whitehead and Alexis Abalos have done a very excellent job working on my VA home loan. They are my super heros! Without them, I was almost taken advantage of by a real estate agent who recommended a conventional rehab loan. I was supposed to put 20% down which is almost $55,000 ... but because of Jason and Alexis, I got $0 (zero) down with a low interest rate of 5%. I admire you both on helping me buy a nice home. Jason, a million thanks for doing my loan so fast and ahead of the escrow schedule. Congratulations for the job well done. I will recommend your company to my friends and relatives. Keep up the excellent job.
Michael Meza said: Jason Whitehead knows what he is talking about. The service was good. As a first-time homebuy |
